NetMails.NET Help
Find answers to your questions about
NetMails.NET
site and services here. If you still have some questions feel free to email us at 
.
Email Account / General
Email Address
- How does NetMails.NET help protect my online identity?
You need to give your email address to keep in touch with friends and family, while shopping and sometimes even to browse a site! If you use the same email address and password for your bank logon as well, it is only a matter of time for your identity to be stolen. This is where NetMails.NET helps you. We let you create 500 email address and you will never have to share logon information between sites.
- What is a "disposable email address"?
You can create 500 email address, all deliverying mails to your Inbox. You can also dispose them as you please. Once disposed, emails sent to those addresses will no longer appear in your Inbox.
- How do I dispose a email address?
You can do two things.
1. Auto-Expire: Set an expiry date for a email address that you create. Past that date, you will stop getting emails to that address.
2. Delete: You can also delete the email address manually after its use is over.
- What happens once I delete or expire an email address?
You no longer recieve emails to that address. The email address is still reserved under your name in case you change your mind at a later date.
- But, what if I gave the same email address to my best friend and forgot about it?
Our software keeps tracks of all the emails that you have received at any given address, so before your email expires, just check on Peers and let your friend know your new email address. When you delete an email address, our software will automatically show you the list of people who might lose contact with you.
Once you log in to your account, go to your identity list and click on "peers"
icon, and you will see the top 50 friends and/or websites that you have communicated with, using that individual email address.
Mailbox
- Why do I need a separate email account with NetMails.NET?
We give you an option of keeping the emails at our mailbox or forward them automatically to your existing address elsewhere. Read "What about my old email account?"
- How much space do I receive for my mailbox?
This will depend on the program that you sign up for. See Pricing page.
- What about my old email account?
You can continue using your GMail,Yahoo and Outlook account. You can forward messages that you receive at NetMails.NET email address to you old/existing email account. So you don’t have to login to two place to read emails.
- But don’t I lose all the features of
NetMails.NET
?
Nope. Forwarding mails to your existing email address is easy and highly customizable and you can protect your original address by relaying mails via NetMails.NET.
- But, I dont want to fwd all my messages!
We give you unlimited flexibility. You can have multiple external addresses and divert mails to any one of those external addresses based on identity (each one of your disposable email addresses) or even based on whether the message is deemed spam or not.
Setting up
- How do I create a new disposable email address / identity?
There are 3 Main ways for creating your email address.
1. Click on "Quick Create Identity" and we will create an email address with random letters.
2. You can also click on "Create New Identiy" and create your own identity.
3. You can also use our Desktop Agent to create an email address.
- How do I set up Forwading?
Add your external email address to the Forwarding section. We will send a 'verfication code' to the email address that you provide, to verify that this external [not NetMails.NET ] is also your account. Once you recieve this email, use the verification code and verify and activate your forwarding.
Each time, you create a new email address, you can now easily set up forwarding, under 'Delivery' tab.
Note: You can create multiple external address and divert mails individually to any one of those external address.
Discounts
- Do you provide any discounts?
No. Our pricing is very low. See Pricing page.
- I am running a business, do you have corporate discounts?
Please contact us directly via email or give us a call at
775-278-8448.
- I have a domain for my business. Can I get emails under my domain?
Yes. If you have a domain address called "myowndomain.com", we can work with you to create email accounts using that domain. So instead of your employees having a NetMails.NET email address, they will have "myowndomain.com" email address.
Please contact us directly via email or give us a call at 775-278-8448 to set this up.
Account Management
- I forgot my password!
If you set up an external email address, we will send you a temporary password to that email address. Please request it here
- I cannot login to mailbox!
Make sure you are using your full email address ex: joe@netmails.net to login to your mailbox, and your correct password. Note: Password is case sensitive. If you forgot your password, you can reset it if you had given an external email address.
My Privacy / Security
Privacy Notice
- To read about our privacy policy
Credit Card Information
- Do you keep my credit card number on file?
No, we use Pay Pal for all our transactions. We never receive or process your credit card information. Transactions are handled entirely by PayPal. Please see PayPal's privacy policy.
- Will you ever need my credit card information.
No. We will never ask you for your credit card information. Please read "Phishing / Spoofed email" section to know more about what emails we will send you.
Phishing / Spoofed emails
- We never ask for your credit card information, social security number or tax identification number, or your password.
The only emails we will send are about about renewals, about service updates. As always, never trust anything that comes in email even if it says 'From: NetMails.NET ' unless you can verify the same at our website. Please pay particular attention to the Location/Address bar. Please make sure it reads NetMails.NET
-
NetMails.NET
knows that you care how information is used and shared. If you received a suspicious e-mail that appears to be from
NetMails.NET
, please report these e-mails to us, at Report Spam.
-
NetMails.NET
believes that by providing this service we are trying to eliminate spam as much as possible. If you recieve any spam, that seems to have orginate from our domain please report these emails to us, at Report Spam.